Refund Policy
Last Updated: January 2026
Our Satisfaction Guarantee
We stand behind the quality of all our products. If you're not completely satisfied with your purchase, we offer a hassle-free refund policy.
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all digital products purchased through our website. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date.
How to Request a Refund
To request a refund:
- Contact us at info@alestemple.net with your order details
- Provide your order number or email address associated with the purchase
- Explain your reason for requesting a refund
- Our team will process your refund within 5-7 business days
Gumroad Refunds
Since our products are sold through Gumroad, refunds are processed through Gumroad's system. Please refer to Gumroad's refund policy for additional information. You can also contact Gumroad directly for refund assistance.
Refund Eligibility
Refunds are available for:
- Products that don't work as advertised
- Compatibility issues with your software
- Any reason within 30 days of purchase
Exclusions
The following are not eligible for refunds:
- Refund requests made more than 30 days after purchase
- Products purchased with a significant discount or promotional code (at seller's discretion)
Processing Time
Once your refund is approved, please allow 5-7 business days for the refund to appear in your original payment method. Depending on your bank, it may take an additional 1-3 business days for the funds to be credited to your account.
Questions?
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us at info@alestemple.net